- STORE REVIEWS
- PRODUCT REVIEWS
2002-04-22
5/5
"This company was highly recommended from members on various computer hardware forums, and I can see why. I placed my order on a weekend day, and the order was quickly confirmed and shipped (and I received timely emails detailing each of these actions). I received my well-packed items on Wednesday. I found CybedreamZ, Inc. prices to be competitive, and the shipping was reasonable. Even though I call them for technical support to get some help about the products they were really help full and friendly with me. I talk to technical support for half an hour. There are No complaints at all. I would recommend CybedreamZ, Inc to my closest friends."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
